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Safety advice

Simple steps that save lives.

What to do the moment an alarm sounds, what to do in the days after an exposure, and how to stop it happening in the first place.

If an alarm sounds

Do this now
  1. Get everyone outside into fresh air, including pets.
  2. Leave the door open on your way out.
  3. Call 911 from outside or a neighbor’s home.
  4. Stay out until the fire department says it is safe.

In the days after an exposure

  • See a doctor, even if you feel better, and say you suspect carbon monoxide.
  • Ask for the reports from the fire department and gas utility.
  • Keep the equipment. Don’t let anyone remove or repair it before it is inspected, if you can avoid it.
  • Write things down: who was affected, symptoms, times and who you spoke to.
  • Don’t sign anything from a landlord, hotel or insurer until you understand your rights.

The first few days decide what can be proved later.

Preventing exposure at home

  • Fit carbon monoxide alarms on every level and outside sleeping areas.
  • Service heating, water heaters and other fuel-burning appliances every year.
  • Have chimneys and flues checked and cleared each year.
  • Never run a generator indoors, in a garage, or within 20 feet of doors, windows or vents.
  • Never use a charcoal grill, camp stove or gas oven to heat a home or tent.
  • Never leave a car running in a garage, even with the door open.
  • Clear snow from vents, flues and car tailpipes after storms.

When you travel

Hotels, vacation rentals, cabins and RVs don’t always have alarms. A small portable carbon monoxide alarm in your luggage costs little and works anywhere there is a fuel-burning appliance nearby.

We will help prove a case by reviewing the evidence.